Build a Feature List

Type	Template	Example	CivilCode	Story Mapping [1]
Major Feature Sets	<object> management	Car Service Management	Module	Areas
Feature Sets	<action><-ing> a(n) <object>	Scheduling a Service	Ability	Activities
Feature	<action><result><object>	Schedule a service for a car	Task	Tasks

• Features are granular (max. than 3-days, most take less)

• Full feature template: <action> the <result> <by|for|of|to> a(n) <object>

For example Car Service Management:

Scheduling a Service

1. Schedule a service for a car.

2. Add a new customer to a customer list.

Performing a Service

1. Record a service performed for a car.

2. Record a list of parts used for a service.

3. Record a total of labor expended for a service.

Billing a Service

1. Calculate a total cost of parts used for a service.

2. Calculate a total cost of labor expended for a service.

3. Calculate a total cost of tax of a service.

4. Create a bill for a service.

5. Send a bill to a customer.

6. Receive a payment for a service.

7. Print a receipt for a customer.

Extras

Also include the following:

• lists (e.g. List all pending services for the station)

• reports (e.g. Report on average service total for the station)

• constraints (e.g. Determine the customer's account is in good standing)

Footnotes

1. Influences by Thoughworks Blog Post